Dear Mr. Ford a modest proposal 3630

N8N Mike Hunt and others... Sorry, but I have to agree with nate on this one, although it's not "dealer" treatment, it's manufacturer treatment. The ability of the dealer to rectify warranty concerns is dictated by manufacturer policy. I left the dealerships in 2001 as a Ford Senior Master Tech so I know a bit about the business. I'm a Ford man through and through and have been for years. I drive and recommend Ford products. I also give credit where credit is due as far as other car lines. The difference I've noticed between, say, Honda and Ford if the length the manufacturer will go to keep a customer satisfied. Lets consider transmission problems. Ford had serious problems with the AX4x, during the same time period Honda had problems with their comparable transmissions (as did nearly every one else). Honda repaired-replaced their transmissions with little hbuttle or downtime. Ford set limits that even to me seemed absurd, refused to bend, had serious supply problems and left the dealer hanging to deal with the complaints. Honda basically went the extra (and more) mile to satisfy their customer. Ford basically said " if your car isn't between here.....and here, you're screwed and that's it" while Honda kissed serious butt. As a consumer, who would you buy from? In my humble opinion, the quality of most vehicles between manufacturers is pretty darn even. Each car maker has their edge, each has their turds. I know of a mulbreastude of problems with imports equal and sometimes exceeding problems with domestics. Most of the bad press about US cars is due to how warranty claims (and beyond) are handled. The US manufacturers aren't lubing the squeaky wheels as well as the Asians and haven't for years.