Dear Mr. Customer,
Thank you for contacting Progressive.
The nature of your question is one that we cannot answer at this time.
In the event of an actual claim as you describe, coverage and payment will be determined by your Claims Representative. Your Claims Representative will personally handle your claim and will review all the facts, along with the terms and conditions of your policy and applicable state
law. Policy language and laws vary by state and each claim is unique.
We hope that you will understand that we can only provide general information about policy coverage and claims at this time--information that will apply to most customers in most situations. We'd like to direct you to our Web site progressive.com, where you will find information that may help you.
If you have any additional questions or concerns, please feel free to
1-800-PROGRESSIVE (1-800-776-4737).
Call Center Representatives are available 24 hours a day, 7 days a week
for your convenience.
If you respond directly to this e-mail, please use the "reply button" so that the tracking number is attached to the mail.
Sincerely,
Progressive Internet Service Specialist
--- Original Message --- Received: 01-14-2006 01:55pm Eastern Standard Time (GMT - 5:00 )